Susie’s Organization Solutions LLC
Susie Marsh, LBSW
Wayland, MI 49348
When did you start your business?
In 2007, I launched Susie’s Organization Solutions LLC (SOS) as a solo entrepreneur and ran the business until 2018. I had a 2-year jaunt as the co-owner of another professional organizing business. I relaunched SOS on 12/1/2020.
What is unique about your business?
I am a veteran professional organizer and licensed social worker. I have transferred my mental health work experience to the organization field by specializing in working with clients who have chronic disorganization challenges such as ADD, Anxiety, Depression, Older Adults, Hoarding challenges, Chronic Physical Conditions, and more.
What products or services do you provide?
- Full Service Residential Decluttering, Downsizing & Organizing Services
- Virtual Organizing Services
- Personal Work Spaces/Productivity Services
- Older Adults- Life Transitions, Downsizing, etc.
- Paper Management
- Chronic Disorganization Decluttering & Organizing Services
- Moving Assistance- Packing/Unpacking/Discard & Donate help
- Storage Units- Downsizing, Consolidating, Organizing Services
Give us a little background history on your business?
From 2007 to 2018, I was the owner of Susie’s Organization Solutions LLC (SOS) as a solo entrepreneur. 10/2018-11/2020 I co-owned Moxie Life Organizing LLC, but sold my half of the business recently to my former partner in 11/2020. I relaunched SOS on 12/1/2020 to get back to my roots, simplify and focus on the client base I am passionate to work with. I continue to work collaboratively with other professional organizers in the area on projects with clients and as a liaison to organizers on the West side of Michigan to the NAPO Michigan Board of Directors, which is the association for professional organizers and productivity consultants. I served a Vice President of NAPO Michigan from 2016-2020. I have served as a mentor to many professional organizers looking to get into the field and also introduced them to NAPO Michigan to ensure quality and ethical provision of services. I am a long-time member of the Caregiver Resource Network (Area Agency on Aging West Michigan) and The Institute for Challenging Disorganization. I was a past member of the Byron Center and Wayland Chambers of Commerce.
Are you running any specials? If so, for how long?
I offer $5/per hour savings for clients who book 12-hour packages of hours. Senior rate (lowest hourly rate) is offered to those 60 years of age and older. These are ongoing rates.
Do have any customer testimonials or quotes?
“I met Susie in 2011, when she began working with my family. All 4 of us have ADHD and Susie created systems that we have continued for 10 years. Miraculously, the organizational skills she taught my children have sustained and the have very tidy bedrooms. Aside from organizing our home, she assisted us in a move and help me begin a very successful business! I completely endorse Susie!” ~ Kelly L
“Susie was very creative and knowledgeable with her organizational ideas! Very easy to work with.” ~ Mary B
“Susie is a rockstar! She’s professional, honest and hard-working. I had a big project I needed help with and she jumped right in. She was considerate and compassionate and experienced. She walked me through the steps of changing how I do things around the house emotionally and physically. I’m very grateful for her help!” ~ Julie Y
What is the one thing everyone who hears about your business asks? Now’s your chance to answer.
Do you work with Hoarders? Is what you see on TV true?
The answer is yes, with a small caveat. I have helped people with hoarding disorder for 14 years to find the resources and motivation to make changes in their lives. I don’t work actively in hoarding situations currently, but rather refer clients to professional organizers in the area to whom I know and trust to provide quality services. It is true what you see on the TV show Hoarders as being accurate in showing extreme conditions of hoarding disorder. There are many levels of hoarding and what is shown on TV is the highest level of hoarding. I saw the production of the show first hand when I worked on 2 episodes of the TV show “Hoarders: Family Secrets” in 2015 with a team of clean out specialists and professional organizers. It was a great experience!
Do you support a community charity?
I am a former member of Woman’s Life Ch. 809 Grand Rapids and a new member of Woman’s Life Ch. 909 in the Gun Lake area. I am also a past leadership team member on the Relay for Life Byron Center to benefit the American Cancer Society from 2013-2017. I also encourage all of my clients to donate their unwanted items to local charities and I help facilitate those donations.
Do you support any community events?
My family and I have lived in the Gun Lake area on Cobb Lake for 3 years. I am getting to know the community members and neighbors each year that we live here. I am looking forward to becoming more involved in community events and volunteering my time and resources.
Anything else you would like to add?
I am a new member to the GLBA and appreciate that everyone has been welcoming and friendly to me. I look forward to growing my relationships with other members and being a resource to the community.